Area Manager_R-WBG OPERATIONS (OPS)-Customer Service Desk - Responsible for managing customer service operations at an area level.
Oversee and coordinate activities related to customer service desks.
Ensure smooth operational processes within the assigned location.
Manage teams and resources to meet service delivery standards.
Handle escalations and maintain customer satisfaction.
Collaborate with other departments to improve service efficiency.
Monitor performance metrics and implement improvements.
Ensure compliance with company policies and operational guidelines.
Support business growth through effective area management.
Drive operational excellence in customer service functions.
📌 Area Manager Customer Service Operations Ludhiana (India)
🏢 Kotak Mahindra Bank
📍 India
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