Role & responsibilities
Train assigned recent hires both individually and as a group as needed on all functions as directed.
Conduct assessments for the trainees and publish the scores in the NHT update.
Evaluate training progress and competency of trainees.
Immediately bring to the notice of the respective L1 training manager of any trainee behavioral issue.
Record trainees attendance and publish it daily in the NHT update.
Maintain training summary report for each batch.
Update training module as per guideline change and keep L1 manager informed.
To Develop concise written training guidelines and processes for all department functional areas.
Maintaining and publishing daily class updates.
Attending Quality Meetings as required.




Co-ordinate with different operation leads/L1 Managers to deploy the trainees on floor.

Role Requirement
Graduate in any stream
End-to-end RCM knowledge
4 -6 years of Revenue Cycle Management (RCM) experience
Minimum 2 years of experience training current hire batches.
Positive English communication (reading, writing)
Should be comfortable and familiar with virtual training.
Understanding of US healthcare, HIPAA
Is proficient with MS office skills
Capable of executing tasks based on work instructions

Preferred candidate profile
Should be open to traveling to other locations as per the requirements
Flexible working in rotational shifts

📌 Consultant Process Training Mumbai
🏢 Health Prime Services
📍 Mumbai