Job Title: CMDB Administrator

Key Responsibilities:

CMDB Administration:
Administer and maintain the CMDB, including the creation, configuration, and updating of

Configuration Items (CIs) and their relationships.
Ensure that CMDB data is accurate, up-to-date, and compliant with internal policies and ITIL

best practices.
Perform regular audits and data validation checks on the CMDB to ensure data quality and

consistency.
Work with teams to define, design, and document configuration management processes and

procedures.

Discovery and Data Mapping:
Manage and optimize the Discovery tool to identify and map CI data from various sources

(servers, network devices, applications, etc.).
Ensure that Discovery probes and patterns are properly configured and scheduled to maintain

CMDB accuracy.
Collaborate with other teams to ensure that automatic CI discovery and data reconciliation

are aligned with the current IT workplace.
Service Mapping of Application and its dependencies.

Integration & Automation:
Integrate CMDB with other ITSM tools and systems (e.g., monitoring tools, asset





management, LDAP, etc.).
Implement and maintain automated workflows for CI updates, lifecycle management, and

reconciliation processes.
Develop custom scripts (Business Rules, Script Includes, etc.) to automate CMDB processes

and enforce data integrity rules.

Governance & Compliance:
Collaborate with security and compliance teams to ensure CMDB supports organizational

requirements and audits.
Provide ongoing data quality reporting and recommend actions to improve data accuracy.

Technical Skills
Hands-on experience with CMDB, including Discovery, Service Mapping, and related modules.
Solid understanding of ITIL framework and the Configuration Management lifecycle.
Experience with Discovery, Service Mapping, and data integration tools (REST/SOAP, Integration

Hub, LDAP).
Familiarity with relational databases and SQL query writing.
Experience with data governance, CMDB reporting tools (Reporting, Performance Analytics).

📌 Cmdb Administrator Configuration Management Database Hyderabad (India)
🏢 Global Infotech Network
📍 India