Role & responsibilities
Manage and coordinate overall centre operations.
Monitor the performance of Sales, Technical, and HR teams.
Set and track departmental targets and KPIs.
Ensure effective coordination between different departments.
Handle team management, performance monitoring, and productivity.
Review daily/weekly/monthly reports and provide updates to management.
Identify operational challenges and implement appropriate solutions.
Support recruitment, team development, and employee performance initiatives.
Ensure achievement of business and operational goals.
Maintain effective communication between management and department teams.

Preferred candidate profile
3 + years of experience in operations/centre management/team management.
Experience managing multiple departments or teams.
Solid leadership and decision-making skills.
Excellent communication and interpersonal skills.
Robust knowledge of target and performance management.
Experience in the Education, Training, EdTech, or IT Training industry will be an advantage.
Ability to manage multiple responsibilities and work in a target-oriented workplace.

📌 Central Manager Pune
🏢 Fortune Cloud Technologies India
📍 Pune