Job Summary

We are looking for a Pre-Collection Executive to contact customers before their loan payment due date. The candidate will be responsible for payment reminders, customer follow-ups, and ensuring timely repayments.

Key Responsibilities
Call customers before their payment due date.
Provide timely payment reminders and repayment details.
Follow up with customers regarding upcoming payments.
Understand and address basic customer queries related to repayment.
Maintain proper records of customer calls and payment commitments.
Follow up with customers who have committed to making payments.
Achieve daily and monthly calling/follow-up targets.
Coordinate with the collection team regarding payment status.
Maintain qualified and polite communication with customers.

Requirements
Valuable communication and convincing skills.
Comfortable speaking with customers over the phone.
Basic Hindi and English communication.
Basic computer knowledge.
Target-oriented and self-motivated.
Fresher candidates are welcome to apply.
Experience in telecalling, pre-collection, collection, banking, or financial services will be an advantage.

📌 Collection Agent New Delhi
🏢 Waqt Finance
📍 New Delhi