Role & responsibilities

1.Should have prior experience in working in Real Estate companies.

2.Experience in pre/post sales with documentation with Farvision/ERP software.

Key Accountability/Role and Responsibilities
Ensuring execution of all Back-office CRM work like Payment Receipts, Builder Buyer Agreement, Possession Documents, Conveyance
Logging Booking in ERP
Issuing Payment Receipts, demand letters and reminders accordingly
Preparing and Issuing Allotment Letters, Buyers Agreements, Possession Documents to the clients.
Preparation MIS for outstanding payments, payments collections, Maintaining Files and Documents Records. Handling post sales query through emails. Co-ordination with the sales team
Ensuring high standards of service delivery, query resolution & documentation within specified time limits.
Managing and providing solutions post sales queries such as TPA,



Bank Loan/Disbursal, PTM, Interest etc.
Customers, booking, payment record Maintain & updating in Farvision/ERP.
Preparing all documents like Allotment Letter, BBA, Registry &Transfer; cases etc. as per the requirement.
Preparing daily MIS Collection Report for payments
Follow up with the clients for collection of Timely payments
Coordinating with legal department for various legal queries of Customer

Activities he will Carry out.
Issuing Payment Receipts, demand letters and reminders accordingly
Preparing all documents like Allotment Letter, BBA, Registry &Transfer; cases etc. as per the requirement.
Any Other duties/activities as assigned by CRM Department

📌 Crm Am/dm/mgr Real Estate Gurugram
🏢 Negolice India
📍 Gurugram