Pan India (Open Market / Branch / Mall / Field / Telesales)
Department:
Retail Banking Credit Cards
Key Responsibilities
Customer Acquisition & Lead Generation
Promote and sell credit card products to potential customers through field visits, telecalling, open market sourcing, mall activities, and corporate visits. [in.linkedin.com], [in.prosple.com]
Generate current customer leads via cold calls, walkins, referrals, and DSA/channel partner networks. [in.linkedin.com]
Achieve daily, weekly, and monthly sales targets consistently. [in.linkedin.com]
Product Pitching & Customer Engagement
Explain credit card features, advantages, rewards, fees, and eligibility criteria clearly to customers. [in.linkedin.com]
Assist customers with application filling—digital or physical—and ensure all mandatory KYC & documents are collected. [in.prosple.com]
Provide proper support throughout the application process including eligibility checks and card selection. [in.prosple.com]
Documentation & Process Coordination
Ensure applications are complete as per policy guidelines and submit them to processing teams on time. [in.prosple.com]
Follow up on FTNR (File To Not Respond) cases for timely resolution. [in.prosple.com]
Maintain accurate records of customer interactions and sales activities. [in.linkedin.com]
Activation & PostSales Support
Ensure activation of cards sold by educating customers about spend offers and usage perks. [in.prosple.com]
Provide assistance for any cardrelated issues raised through branches or channels. [in.prosple.com]
Drive crosssell of liabilities, personal loans, and other bank products to eligible credit card customers. [in.prosple.com]
Required Skills & Competencies Technical & Functional Skills
Knowledge of credit card products, rewards, merchant offers, and eligibility norms.
Familiarity with sales processes—inside sales, field sales, telesales, retail or B2C. [naukri.com]
Basic understanding of KYC and banking documentation requirements
Drop your files here
📌 Credit Cards Portfolio Manager Ahmedabad (India)
🏢 Yes Bank
📍 India
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