Handle customer queries and provide timely shipment updates.
Coordinate with shipping lines, transporters, CHA/customs, and overseas agents.
Track shipments, manage documentation, and resolve operational issues/delays.
Handle customer complaints and ensure timely resolution.
Coordinate bookings, schedules, cut-offs, and delivery requirements.
Prepare shipment reports, update ERP systems, and maintain accurate records.
Pay: ₹10,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Customer Service Officer Vashi (India)
🏢 SSR Logistic Solutions
📍 India
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