Applicants can register using above link for better reach
Contact person - Deeksha, Email ID -
Customer Service Representative The Customer Service Representative supports healthcare providers by answering calls, emails, and voicemails, and resolving questions related to benefits, eligibility, authorizations, and claims. The role focuses on delivering accurate, professional, and courteous service while following company guidelines.
Key Duties:
Handle inbound/outbound provider communications
Research and resolve issues using multiple systems
Escalate and follow up on unresolved inquiries
Maintain professionalism with all customers and coworkers
Meet quality and performance standards
Attend required training sessions
Requirements:
High school diploma or equivalent
18–24 months of call center experience (healthcare preferred)
Strong communication, organization, and computer skills
Ability to multitask in a fast-paced workplace
Knowledge of Medicare or claims is a plus
Versatile scheduling availability
Work Setting:
Office-based role with moderate workload and deadlines.
📌 Customer Service Representative Bengaluru
🏢 Mphasis
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.