Company Description TransBox Logistics Private Limited is a global freight forwarding company based in India, focused on serving the evolving needs of international trade.

Role Description The Customer Service Specialist will be responsible for managing daily customer interactions, including responding to inquiries, handling service requests, and resolving issues related to freight forwarding and logistics.

Qualifications
Strong Customer Service and Customer Support skills, with the ability to manage inquiries and resolve issues effectively.
Experience in Customer Satisfaction and Customer Experience, focused on building long-term client relationships.




Professional Phone Etiquette and explicit communication skills for handling calls and follow-ups.
Good written and verbal communication skills in English; additional language proficiency is an advantage.
Ability to work in office in Noida, manage multiple tasks, and prioritize in a rapid-paced logistics environment.
Basic understanding of freight forwarding or logistics operations is preferred.
Proficiency in common office software (e.g., email tools, spreadsheets, CRM systems).
Relevant diploma or bachelor’s degree in business, logistics, or a related field is desirable.

📌 Customer Service Specialist Noida
🏢 TransBox Logistics Private
📍 Noida