Role & responsibilities
Call Type: Inbound & Outbound Voice Process (Domestic calls)
Languages Required: English + Hindi (or regional languages like Kannada, Telugu, Tamil)
Call Purpose: Assisting customers with real estate listings, plan upgrades, and service inquiries
Shift Type: Rotational shifts (Day availability)
Daily Expectation: Handling customer calls while logging real-time updates into the CRM system
Preferred candidate profile Language & Communication Requirements
Fluency: Robust verbal communication skills in English combined with Hindi or regional languages (Kannada, Telugu, Tamil, etc.).
Active Listening: Ability to listen patiently, understand user queries clearly, and respond with empathy without interrupting.
Clarity & Articulation: Explicit pronunciation and the ability to explain complex platform features or listing details in easy, easy-to-understand terms.
📌 Customer Experience Specialist Remote Pan India Bengaluru
🏢 NoBroker
📍 Bengaluru
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