We are looking for a Customer Relationship Manager to manage customer relationships, understand client requirements, and ensure a high level of customer satisfaction.

Key Responsibilities
Manage and maintain solid relationships with existing customers.
Handle customer queries, requests, and complaints professionally.
Understand customer requirements and coordinate with internal teams for timely resolution.
Follow up with customers and ensure proper service delivery.
Maintain customer records and prepare regular reports.
Identify opportunities to improve customer satisfaction and retention.
Support business development through existing customer relationships.
Ensure timely follow-up and effective communication with clients.

Required Skills
2–4 years of experience in Customer Relationship Management, Client Handling,



or a similar role.
Excellent communication and interpersonal skills.
Strong customer-handling and problem-solving abilities.
Good follow-up and coordination skills.
Basic knowledge of MS Office, Excel, and email communication.
Ability to build and maintain skilled relationships.
Positive organizational and time-management skills.

How to Apply

Interested candidates can send their updated CV to: [email protected]

Pay: ₹35,000.00 - ₹55,000.00 per month

Benefits
Cell phone reimbursement
Commuter assistance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Customer Relationship Manager Palarivattom
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📍 Palarivattom