Customer Relationship Manager Noida

Customer Relationship Manager Noida

17 Sep
|
Ear Solutions Private
|
Noida

17 Sep

Ear Solutions Private

Noida

CRM Executive /Manager – Key Responsibilities Handle inbound & outbound customer calls.

Schedule and coordinate patient appointments.

Follow up with patients for appointments, trials, payments, and feedback.

Maintain and update patient records in the CRM system.

Resolve customer queries and escalate issues when required.

Coordinate with Audiologists and Centre Managers for smooth patient service.

Maintain daily call logs and CRM reports.

Ensure excellent customer service and patient satisfaction. Requirements Graduate in any discipline.

1– 4 years of experience in CRM, Customer Support, Telecalling, or Healthcare.

Valuable communication skills in Hindi & English.

Basic knowledge of MS Office and CRM software.

Solid follow-up, coordination, and interpersonal skills.

Ability to multitask and work in a target-oriented setting.

📌 Customer Relationship Manager Noida
🏢 Ear Solutions Private
📍 Noida

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