ABHA MAID AGENCY is looking for a responsible and proactive Client Support & Field Operations Executive to manage day-to-day customer coordination and field operations.

Key Responsibilities:
Handle client enquiries, bookings, follow-ups, and service-related queries.
Coordinate between clients, maids, and the office team.
Visit client locations or other field locations when required.
Assist with maid placement, joining, replacement, and service coordination.
Maintain client, maid, booking, payment, and service-related records.
Update and manage data using Google Sheets, CRM, HRMS/CMS, and other office systems.
Follow up with clients and maids regarding attendance, payments, service issues, and requirements.
Resolve basic customer/service issues and escalate significant matters to senior management.
Support daily office operations and ensure assigned tasks are completed on time.
Prepare and share necessary updates,



reports, and records with the management.
Maintain qualified communication with clients and staff both on phone/WhatsApp and during field visits.

Requirements:
Positive communication and interpersonal skills.
Basic computer knowledge and familiarity with Google Sheets.
Ability to handle both office and field responsibilities.
Responsible, organized, and comfortable with follow-ups.
Ability to work independently as well as with a team.
Previous experience in customer service, operations, field work, or agency work will be an advantage.

Job Type: Full-time Work Location: In-person

Working Hours: 9 hours per day

Work Type: Office + Field Work

Pay: ₹6,000.00 per month

Work Location: In person

📌 Customer Support & Operations Executive Tollygunge
🏢 ABHA MAID AGENCY
📍 Tollygunge