Step into the spotlight as a Customer Service Executive at IDFC FIRST Bank’s Phone Banking unit! Be the voice our customers trust—resolving queries, delivering top-notch service, and guiding them toward smarter banking solutions. If you love helping people and thrive in a quick-paced setting, this is your chance to grow with a brand that puts customers first.
Key Responsibilities
Handle inbound calls and resolve customer queries
Maintain service quality, AHT, and first contact resolution
Ensure timely closure of customer requests
Promote digital channel adoption
Support service improvement initiatives
What We’re Looking For
Education: Graduate (any discipline)
Experience: Customer service experience preferred
Skills: Excellent communication, problem-solving, and a customer-first attitude
📌 Customer Service Executive Retail Liabilities Inbound Hyderabad
🏢 IDFC FIRST Bank
📍 Hyderabad
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.