We are on a mission of empowering lives around the world through education and with the purpose of making every step seamless for international students dreaming about studying in Australia. /n We are hiring Education Counsellors and Senior Counsellors for our Pune Branch. /n Position Purpose /n The Education Counsellor helps international students to find a solution together by selecting the right course and institute that suits students' profile, budget & limitations to ensure they reach their desired goal. /n Driving the achievement of customer service, satisfaction, retention, and customer success. /n Perks /n /n
Attractive Annual Remuneration package

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Uncapped Incentives

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Experience of working in a diverse culture

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Unlimited prospect to grow with the organization

/n /n Key Duties & Responsibilities /n /n
Provide information, advice, and processing of applications for international students seeking placement in Australian education institutions.

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Design a tailored and effective study plan according to student's individual situation.

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Follow up potential students and maximize the conversion of students submitting applications and finalizing enrolments.

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Instruct students to prepare and complete documents for university or visa applications.

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Liaison between students, parents, and education providers.

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Promote other products and services offered by STUDYNET, e.g. Visa services, OSHC & OVHC & Professional Year.

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Maintain after sale service engagement to increase retention of students.

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Create and maintain accurate client information in the company's CRM system.

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Other relevant student service duties.

/n /n Skills and Experience /n /n
Excellent sales track record, working within a high sales KPI & incentive driven workplace.

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Vocational or tertiary qualification (Certificate IV and higher desirable).

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Have excellent customer service and communication skills.

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Work proactively, have a sense of responsibility, and be able to withstand greater work pressures.

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Understanding of the Immigration system/visa pathways.

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Fluency in English.

/n /n Experience /n /n
Education Counselling: 1–2 years for Jr/Counsellor

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3–4 years for Sr. Counsellor

/n /n Work Authorization /n /n
Must be eligible to work in the advertised country.

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📌 Education Counsellor / Sr Counsellor Pune, India
🏢 StudyNet
📍 Pune