17 Sep
|
Opa World
|
Delhi
: E-Commerce Executive
Location: Recent Delhi, India
Department: E-Commerce
Experience: 2–5 Years
Employment Type: Full time
Industry: Home Appliances & Kitchen Appliances
Job Responsibilities
Marketplace Management
Manage daily operations on Amazon, Flipkart, Blinkit, and other e-commerce platforms.
Create, update, and optimize product listings, titles, descriptions, images, and specifications.
Ensure accurate product information, pricing, inventory, and availability across marketplaces.
Coordinate with marketplace teams for catalog updates, listing issues, and account-related concerns.
Order & Inventory Management
Monitor daily orders, dispatches, cancellations, returns, and refunds.
Coordinate with warehouse and logistics teams to ensure timely order fulfillment.
Track inventory levels and coordinate replenishment to avoid stockouts.
Monitor order processing and delivery performance.
Sales & Performance Monitoring
Track daily, weekly, and monthly sales across various channels.
Prepare sales reports and analyze product-wise and marketplace-wise performance.
Identify prospects to improve sales, conversion rates, and product visibility.
Assist in planning and executing marketplace promotions and offers.
Digital Marketing Coordination
Coordinate with internal teams and external agencies for marketplace advertising campaigns.
Monitor advertising performance, budgets, and return on ad spend (ROAS).
Assist in implementing SEO strategies and improving product discoverability.
Support promotional campaigns during festive seasons and major sale events.
Customer Service & Issue Resolution
Monitor customer feedback, product reviews, and ratings.
Coordinate with customer support teams to resolve customer complaints and marketplace issues.
Ensure timely resolution of listing, order, payment, and account-related concerns.
Website Management
Assist in managing product listings, pricing, offers, and inventory on the company’s website.
Coordinate with the website development and marketing teams for updates and improvements.
Monitor website orders and ensure a smooth customer shopping experience.
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
📌 E Commerce Executive Delhi
🏢 Opa World
📍 Delhi