Roles and Responsibilities :
Provide exceptional customer service to clients through phone calls, emails, or chats.
Handle client queries and resolve issues in a timely and qualified manner.
Maintain accurate records of client interactions using CRM software.
Collaborate with internal teams to ensure seamless communication and issue resolution.
Job Requirements :
Fluency in English language (written & spoken).
Excellent communication skills for effective interaction with customers.
Ability to work on non-voice processes such as email support or chat assistance.
Basic computer knowledge for navigating CRM systems and other relevant tools.
📌 Fresher Chennai (India)
🏢 Sutherland
📍 India
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