Handle front desk and reception activities.
Welcome and assist visitors and clients professionally.
Answer and manage incoming calls and messages.
Respond to client queries through CRM, WhatsApp, and other communication channels.
Coordinate with the concerned teams for client requirements and follow-ups.
Maintain client records and update information in the CRM.
Make follow-up calls and coordinate appointments/consultations.
Handle basic administrative and documentation work.
Maintain daily records, reports, and office-related information.
Ensure smooth coordination between clients and internal teams.
Perform other administrative duties assigned by management.