Patient Reception and Empathy
Greet patients warmly upon arrival and offer a calm, reassuring setting.
Reduce patient anxiety by answering basic questions with high compassion.
Guide visitors and families to the correct treatment rooms or counseling areas.

Appointment and Daycare Scheduling
Schedule time slots for recurring chemotherapy sessions, blood tests, and doctor consultations.
Coordinate patient flow with the oncology nursing and medical staff to avoid long wait times.
Manage rescheduling promptly when treatment plans or lab results require delays.

Administrative and Record Management
Update electronic health records (EHR) with recent medical history, contact details, and consent forms.




Maintain strict confidentiality regarding patient diagnoses, treatments, and personal information.
Handle phone calls and messages, routing urgent medical queries directly to clinical staff.

Billing, Insurance, and TPA Coordination
Verify health insurance eligibility and third-party administrator (TPA) cashless approvals.
Process day-care billing, collect co-pays, and issue accurate payment receipts.
Reconcile daily cash and credit card collections at the end of the shift

Pay: ₹25,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Front Desk Officer Hauz Khas
🏢 shichim healthcare
📍 Hauz Khas