Roles and Responsibilities
Welcome & Upkeep of Reception Area

 Greeting guests and patients as they arrive and checking them in for appointments  Keeping a clean and organized reception area and ensuring that all necessary paperwork and supplies are readily available
Patient Co-ordination

● Responding to inquiries with a positive attitude at any given time and through all channels: Calls, Emails, SMS, WhatsApp, Social Media Platforms etc.

● Scheduling and confirming appointments as per different Doctors availability.

● Getting filled Patient Intake Form by patients & updating in the system

● Maintaining accurate patient records: including medical histories, treatment plans, generating tasks.

● Handling billing and payment collection including providing & explaining estimates to patients.

● Assisting the Clinic practitioner with administrative tasks as needed such as: following-up with patients to ensure their recovery, to schedule appointments, reminder for payments through various channels

● To communicate effectively with internal staff including the dentist, dental assistants, and hygienists, to ensure that appointments run smoothly and patients receive the care they need.
Dental Lab Co-ordination





 Coordinating with different Dental Labs for jobs sending, receiving along with record updating in the system.
Vendor Co-ordination & Material Management

● Vendor coordination for rate, order placement and receiving of materials/ supplies and further inventory management of these supplies.
Administration

 Coordinating with Consultant Doctors for their appointments, making their patient entries and calculating their remuneration  Handling Petty Cash and making expense vouchers

 Bill Filling and coordinating with the Accountant
Reporting

 Presenting to Dr. Sachin Daily / Weekly / Monthly Reporting

Required Skills and Qualifications

● Bachelor’s degree (or equivalent).

● Must have 1.5 to 2 years of experience Front Desk or similar capacity.

● Command over English, Hindi, Marathi Language.

● Valuable knowledge of computer operations, using Mobile Apps, Microsoft (Word, Excel, Power

Point, OneNote)

● Excellent interpersonal and communication skills both written and verbal.

CTC: Rs. 2.5 Lac – 3.5 Lac

Timing

 Shift 1: 08 am – 06 pm

 Shift 2: 10 am – 08 pm

Pay: ₹250,000.00 - ₹350,000.00 per year

Work Location: In person

📌 Front Desk Executive Mumbai
🏢 Oracare Prime
📍 Mumbai