Key Responsibilities:
Greet visitors, clients, and employees warmly, and direct them accordingly.
Answer, screen, and forward incoming phone calls and emails.
Maintain the reception areas cleanliness and organization.
Manage incoming and outgoing mail, packages, and deliveries.
Schedule appointments and meetings, and manage conference room bookings.
Assist with travel arrangements, hotel bookings, and other administrative tasks as needed.
Maintain office supplies inventory and reorder as necessary.
Handle basic HR and administrative support tasks, such as preparing documents, maintaining records, and assisting with onboarding new employees.
Manage the office’s access control system, ensuring only authorized individuals enter the premises.
Handle customer inquiries and concerns in a timely and qualified manner.




Ensure all front desk procedures are followed and maintained accurately.

Requirements:
High school diploma or equivalent (Bachelor’s degree preferred).
Proven experience as a Front Desk Executive, Receptionist, or in a similar customer-facing role.
Robust verbal and written communication skills.
Excellent organizational skills with attention to detail.
Qualified appearance and demeanor.
Ability to multitask and handle stressful situations calmly.
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and general office software.
Positive, friendly attitude with a high level of customer service orientation.

📌 Front Desk Receptionist Gurugram
🏢 Essentia Environments
📍 Gurugram