Guest Arrival & Departure
Check-in: Verify IDs, confirm bookings, authorize payments, and issue keys.
Room Assignment: Allocate rooms based on availability and guest needs.
Check-out: Settle final bills, process payments, and collect keys.
Logistics: Coordinate luggage storage and guest transportation.

Guest Relations & Concierge
Information: Provide local recommendations (dining, tours, directions).
Requests: Fulfill guest needs (extra towels, toiletries, special arrangements).
Problem Solving: Resolve complaints (room issues, noise, billing errors) with empathy.

Admin & Finance
Payments: Process credit cards, cash, and currency exchanges accurately.
Data Management: Update the Property Management System (PMS) for reservations and walk-ins.
Reporting: Log maintenance issues and provide detailed shift handovers for the next team.

Job Types: Full time, Permanent, Fresher Pay: ₹18,000.00 - ₹22,000.00 per month

Perks
Adaptable schedule
Food provided
Leave encashment
Paid time off
Provident Fund

Work Location: In person

📌 Front Office Associate Palakkad
🏢 kairali ayurvedic group
📍 Palakkad