About The Role We are looking for confident and customer-oriented Female Call Centre Executives to join our Agriculture Advisory team.
Agriculture background is NOT mandatory. Candidates with BPO, Call Centre, Tele calling, Tele sales or Customer Support experience are encouraged to apply.
Selected candidates will receive structured training in Agriculture and our Advisory Process .
Key Responsibilities
Speak with farmers and understand their requirements and concerns.
Provide guidance using our predefined advisory framework and knowledge base.
Explain advisory services and packages clearly.
Handle outbound calls, follow-ups and customer queries.
Build trust and maintain robust farmer relationships.
Maintain CRM records and achieve calling/customer engagement targets.
Escalate complex agricultural queries to the expert team when required.
Candidate Profile
Excellent Hindi communication and positive basic English.
Confident, articulate and good at customer handling.
Prior BPO/Call Centre/Tele calling experience preferred.
Comfortable with targets, follow-ups and CRM.
Robust willingness to learn.