We at Coforge are seeking a "ECM Administrator" to support IT operations in a rapid-paced manufacturing environment
Key Responsibilities
Administer, monitor, and maintain the IBM FileNet ECM Platform. - Perform installation, configuration, patching, upgrades, and workplace maintenance activities. - Manage users, groups, roles, and access permissions across the FileNet workplace. - Monitor system health, performance, and repository availability. - Troubleshoot platform, application, and content repository issues. - Handle incidents, service requests, and problem management activities within agreed SLAs. - Coordinate with OEM/vendor support teams for issue resolution and escalation. - Perform backup, recovery, and preventive maintenance activities as per FMS scope. - Ensure adherence to security, compliance, and operational standards. - Prepare technical documentation, operational reports, SOPs, and knowledge articles.
📌 Enterprise Content Management Noida (India)
🏢 Coforge
📍 India
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