Company Description Gulmohar Greens – Golf & Country Club Ltd. is a leisure and lifestyle destination in Ahmedabad designed to offer a break from city life. The club features a wide range of sports and recreational activities, complemented by comfortable accommodation for members and guests. A key attraction is its exclusive 9-hole golf course, offering facilities for both coaching and leisure play.

The club employs a professional golf coach to guide players of different skill levels and operates a pro shop providing necessary equipment.

Gulmohar

Greens focuses on delivering a premium, resort-like experience to visitors seeking relaxation and recreation.

Key Responsibilities
Welcome members and visitors with warmth, professionalism, and courtesy.
Manage front desk operations, including member check-ins & check-outs, visitor registrations, and reservations.
Respond promptly to phone calls, emails, and member inquiries.
Coordinate with Housekeeping, Food & Beverage, and other departments to ensure seamless service delivery.
Address member concerns professionally and ensure timely resolution or appropriate escalation.
Maintain accurate records, daily reports, and front office documentation.
Ensure the reception area is clean, organized,



and consistently reflects the club's premium standards.
Promote club facilities, services, and upcoming events to members.
Maintain confidentiality of member information and comply with all club policies and procedures.
Uphold high standards of grooming, etiquette, and professional conduct at all times.

Key Competencies
Excellent verbal and written communication skills.
Solid interpersonal and relationship-building abilities.
Customer-focused mindset with a passion for delivering exceptional service.
Professional appearance with a positive and courteous attitude.
Robust organizational, multitasking, and problem-solving skills.
Proficiency in MS Office and the ability to learn front office management systems.
Ability to work collaboratively in a quick-paced, team-oriented setting.

Qualifications
Bachelor's degree in any discipline (Hospitality or Hotel Management preferred).
3+ years of experience in Front Office, or Hospitality, preferably in a club, resort, hotel, or premium service environment.
Proficiency in English and Hindi; knowledge of other languages will be an added advantage.

📌 Front Office Manager Ahmedabad
🏢 Gulmohar Greens-Golf u0026 Country Club
📍 Ahmedabad