Key Responsiblities -
Serve as the primary point of contact for patients and attendants.
Ensure a smooth, courteous, and positive patient experience.
Handle patient queries, feedback, concerns, and service requests.
Coordinate with clinical and non-clinical departments for timely resolution.
Assist patients with appointments, billing, reports, and hospital services.
Maintain effective communication and follow up on patient requirements.
Support service quality initiatives and contribute to patient satisfaction.
Qualification: Graduate Experience: 1–3 years in healthcare/hospital customer service preferred.
Key Skills: Patient Handling | Communication | Coordination | Problem Solving | Service Excellence