FLOOR SUPERVISOR

Key Responsibilities

- Supervise and coordinate the daily activities of floor staff.
- Ensure proper product display, shelf arrangement and stock availability.
- Monitor replenishment of products from the stockroom to the sales floor.
- Ensure proper pricing, labelling and promotional displays.
- Assist customers and resolve routine customer queries and complaints.
- Monitor staff attendance, punctuality, grooming and discipline.
- Allocate duties and ensure adequate staff coverage across different sections.
- Coordinate with the Receiving, Purchase, Billing and Store teams as required.
- Monitor product expiry, damages, shortages and stock discrepancies.
- Ensure cleanliness, hygiene and safety standards are maintained on the sales floor.
- Support the Store Manager in achieving daily and monthly sales targets.
- Monitor sales performance of assigned sections and report issues to management.
- Ensure company policies and operational procedures are followed.
- Prepare and submit basic daily operational reports to the Store Manager.





Requirements
- 2–4 years of experience in supermarket, hypermarket or organized retail.
- Experience in FMCG, grocery or general merchandise operations will be preferred.
- Good knowledge of supermarket floor operations and product merchandising.
- Good communication and customer-handling skills.
- Ability to supervise and motivate a team.
- Basic knowledge of inventory and stock management.
- Ability to work in shifts, weekends and holidays as required.
- Positive organizational and problem-solving skills.

Key Performance Areas (KPIs)
- Sales achievement of assigned sections.
- Product availability and replenishment.
- Shelf/display standards.
- Stock accuracy and reduction of damages/expiry.
- Customer service.
- Staff productivity and discipline.
- Store cleanliness and operational compliance.

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person

📌 FLOOR SUPERVISOR (Palakkad)
🏢 A to Z Supermarkets
📍 Palakkad