Job Description
Job description: Location: Vennala, Kochi Company: Masterpet Care Private Limited About Us Masterpet is a tech-first pet care company based in Kerala, focused on delivering modern, high-quality grooming, wellness, and retail services for pets. We combine technology with genuine pet care to create a premium experience for pet parents. We are looking for a responsible and pet-loving Receptionist & Customer Experience Executive to manage our pet store operations in Vennala, Kochi. Key Responsibilities - Welcome and assist customers visiting the store - Handle appointment bookings and billing (POS system)



- Answer phone calls and WhatsApp inquiries professionally - Maintain store cleanliness and front desk organization - Assist in managing inventory and stock display - Coordinate with grooming staff for smooth daily operations - Drive the pet pickup & drop van when required - Ensure pets are handled safely and comfortably Requirements - Comfortable handling dogs and cats - Positive communication skills (Malayalam, English and basic Hindi) - Friendly, confident, and customer-focused personality - Basic computer knowledge - Valid driving license (LMV) - Freshers can apply Preferred Qualities - Interest in pets and animal care - Responsible and punctual - Ability to multitask in a fast-paced environment - Positive attitude and willingness to learn Salary & Benefits - Competitive salary based on experience - Growth opportunity in a fast-growing pet care startup - Friendly and energetic work environment Job Type: Full-time - Work Location: In person

📌 Receptionist & Customer Experience Executive (Ernakulam)
🏢 Masterpet Care
📍 Ernakulam