Operation Manager
Overseeing the functioning of all operational departments in the property.
Ensure that the front office, housekeeping, food and beverage, and maintenance departments perform their roles sufficiently to deliver a positive guest experience and meet revenue and occupancy goals.
Plan and direct the hotel main operations including quality, standards, cleanliness, guest satisfaction.
Maintaining effective cost control in all areas.
Coordinating the effort of all departments to ensure smooth running operations.
Conduct regular operations meeting with all HODs to discuss routine operational matters, departmental performance targets and guest feedback.
Ensure consistent implementation and review of SOPs throughout all Departments.
Be responsible for all day-to-day queries, complaints or problems that arise in the hotel.
Maximise financial opportunities and achieve pro-active up-selling setting throughout the hotel.




Carry out Duty Management shifts as required.
Carry out regular inspections of all departments in the areas of guest service delivery, cleanliness, presentation, service delivery, employee presentation and grooming.
Ensure that reasonable care is taken for the Health and Safety of yourself, other employees, guests and any other persons on the Hotel premises.

Job Type: Full time Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits
Cell phone reimbursement
Food provided
Provident Fund

Ability to commute/relocate:
Kottarakara, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:
Bachelor's (Preferred)

Experience:
total work: 8 years (Preferred)
Hotel management: 6 years (Required)

Work Location: In person

📌 Hotel Operations Manager Kollam
🏢 Ambalakkara Regency
📍 Kollam