Company Description Infinity Learn, a protege of Sri Chaitanya in the Edtech space, is transforming the digital learning landscape with a robust digital-first approach. Backed by over 36 years of experience in the education domain, the organization combines deep academic expertise with industry-leading digital talent. The company focuses on understanding the needs of each learner and helping them turn their aspirations into reality.

Infinity

Learn delivers a comprehensive suite of products, including online live classes, SelfLearn recorded modules, online mock tests, and a 24x7 doubt clearance app. Its mission is to enhance learning experiences for both teachers and students and positively impact every learner’s life.

Role Description This full time Inside Sales Associate role is an in office position based in Pune Division. The role involves engaging with prospective learners and parents, explaining Infinity Learn’s products and services, and converting inquiries into enrollments. Day-to-day responsibilities include handling inbound and outbound calls, following up on leads, maintaining accurate records in the CRM, and achieving individual and team sales targets.

The Inside Sales





Associate will collaborate closely with academic counselors and marketing teams to ensure smooth lead flow and a positive customer experience. The role also requires providing clear product information, addressing queries, and supporting potential customers through the decision-making process.

Qualifications
Strong Inside Sales skills, including managing sales cycles and converting leads into enrollments.
Ability to drive Customer Satisfaction through effective communication, active listening, and relationship-building.
Proficiency in Customer Service, handling inquiries, resolving concerns, and providing accurate product information.
Experience in Lead Generation, nurturing prospects, and maintaining detailed records of interactions.
Account Management capabilities, including follow-ups, retention efforts, and maintaining long-term customer relationships.
Excellent spoken and written communication skills in English; additional regional languages are an advantage.
Comfort working with CRM tools and basic office software; ability to work with targets and deadlines.
Prior experience in Edtech, education, or B2C sales is preferred but not mandatory.
Minimum of a high school diploma; a bachelor’s degree in business, marketing, or a related field is beneficial.

📌 Inside Sales Associate Pune
🏢 Infinity Learn
📍 Pune