About Newmark: Newmark (NMRK) is one of the world's leading commercial real estate advisory firms. We provide a fully integrated platform of services to prominent multinational corporations and institutional investors across the globe, as well as to occupiers, owners and developers of real estate on a local, regional and national level.
About the Role Lead a team of Regional Administrative Assistants supporting Newmark's onshore brokers and managers. You'll drive the onshore-to-offshore transition, build training and dashboards, and own service quality and SLA adherence.
Key Responsibilities - Lead, mentor, and onboard a team of Regional Administrative Assistants
Build training material and dashboards to support and track the offshore transition
Oversee delivery of admin support: expense reports, agreement drafting, invoice processing (Coupa), templated marketing materials and tour books
Ensure data accuracy in Oracle iExpense and Newmark Revenue Management System
Maintain filing systems; oversee research and prepare reports/presentations
Standardize workflows, monitor SLA compliance, and act as escalation point
Partner with Business Operations Managers and brokers to deliver robust service to onshore teams Requirements - Bachelor's degree (Economics, Finance, Mathematics, or Business Law preferred); Master's a plus
3+ years of commercial real estate experience; team lead/mentoring experience preferred
Solid in MS Office 365 (Excel, Word, SharePoint, Outlook, Teams)
Working knowledge of AI tools (Copilot, Claude, ChatGPT) for research and process efficiency
Coupa / Oracle iExpense exposure a plus
Solid analytical, communication, and multi-tasking skills; proactive and customer-service focused
📌 Process Lead – Regional Administrative Support Hyderabad (India)
🏢 Newmark
📍 India