Role: NAC (Cisco ISE) L3 Engineer / SME Location: Pune Experience: 7–10+ years (3–5 years Cisco ISE mandatory)

Job Summary

Hiring an experienced Cisco ISE L3 Engineer with robust hands-on expertise in Cisco ISE, Cisco Wireless (WLC 9800/AireOS), and Cisco Meraki (MR/MX/MS). Role involves enterprise NAC deployment, L3 escalations, secure access design, wireless authentication troubleshooting, and integration across wired, wireless, and cloud-managed environments.

Key Responsibilities
Deploy & troubleshoot Cisco ISE (802.1X, MAB, Posture, BYOD, Guest, Profiling).
Provide L3 escalation for NAC, Cisco Wireless, and Meraki incidents.
Integrate ISE with Cisco WLC and Meraki Dashboard for secure access.
Troubleshoot wireless 802.1X authentication, RADIUS, certificate issues.
Manage Cisco Wireless (9800/AireOS)



& Meraki WLAN/Security setups.
Create HLD/LLD, SOPs, RCA, and follow ITIL processes.

Required Skills
Cisco ISE (PAN/PSN/MnT), RADIUS/TACACS+, EAP‑TLS/PEAP.
Cisco Wireless (AireOS/9800), RF basics, SSID security.
Cisco Meraki MR/MX/MS administration.
Solid knowledge of VLANs, PKI, AD/LDAP, MDM, certificates.
Packet capture, RADIUS logs, debugging experience.

Preferred Certifications
SISE, CCNP Security/Enterprise
CMNA/CMNP (Meraki), Wireless Specialist
ITIL V3/V4

Required Skills
customer service operations
network support
troubleshooting
networking
cisco ise
network operations
wireless design

📌 Manager Customer Service Operations Pune
🏢 Sourceo
📍 Pune