Major Responsibilities
Manage overall laboratory operations covering testing of concrete, soil, aggregates, steel and other construction materials. - Maintain the laboratory's NABL accreditation and ensure ongoing compliance with ISO/IEC 17025 requirements. - Oversee calibration, maintenance and validation of laboratory testing equipment and instruments. - Review, verify and approve laboratory test reports prior to issuance to clients. - Plan and manage laboratory staffing, workload allocation and technician training. - Coordinate with clients and project teams on testing requirements, schedules and report turnaround. - Lead internal and external NABL audits and drive closure of audit observations/non-conformances. - Implement and maintain the laboratory's quality management system (QMS) documentation. - To develop recent testing as per relevant IS standards - Plan, implement and control the cost budget in the area of responsibility in cooperation with his/her superior and manage activities in case of deviations - Build up client relations with major accounts / potentials. - Organize dedicated PR and Marketing events foreseen in budget.

Criteria for Performance Evaluation (KPIs)




Sustained NABL accreditation with zero major non-conformances in audits. - Accuracy and turnaround time of test reports. - Compliance with equipment calibration and QMS requirements. - Achievement of laboratory revenue, sales, OP and utilization targets. - Client relationship – Retention and Growth. - Cost Optimization - Account receivables and manage cash flow. - Compliance of internal and external guidelines, policies, procedures. - Internal and external customer service satisfaction (e.g. number of complaints) - Development and management of resources

Qualification and Experience
Graduate in Civil Engineering with a minimum of 15 years of overall experience in material testing, including at least 5 years managing a NABL accredited testing laboratory. - Work experience in NABL Accredited Labs preferred.

Skills & Qualities:
Robust knowledge of ISO/IEC 17025 and NABL accreditation requirements. - Proficiency in laboratory quality management systems and documentation. - Eye for detail - in reviewing test data and reports. - Firmness in enforcing testing protocols and audit discipline. - Cooperative and responsive personality.

📌 Manager Lab, Building & Infrastructure Hyderabad
🏢 Bureau Veritas
📍 Hyderabad