Key Responsibilities
Monitor and perform quality checks on P2P / Accounts Payable transactions.
Review invoice processing and ensure accuracy and process compliance.
Identify errors, defects, and process gaps and provide appropriate feedback.
Perform Root Cause Analysis (RCA) for recurring process errors.
Track and monitor quality metrics, SLA, KPI, and accuracy.
Conduct regular audits and quality checks of P2P transactions.
Work closely with operations teams to improve process quality and reduce errors.
Identify process improvement prospects and support continuous improvement initiatives.
Prepare quality reports and share observations with stakeholders.
Ensure adherence to defined process guidelines, controls, and SOPs.
Support internal/external audits and compliance requirements.
Required Skills
Strong experience in P2P / Procure to Pay.
Positive understanding of Accounts Payable (AP) processes.
Knowledge of Invoice Processing, PO/Non-PO invoices, 2-way/3-way matching, GRN, and vendor reconciliation.
Experience in Quality / Audit / Transaction Monitoring within F&A; processes.
Good understanding of SLA, KPI, quality metrics, and process compliance.
Knowledge of RCA and process improvement.
Valuable communication and analytical skills.
Exposure to SAP / Oracle / other ERP systems is preferred