Patient Experience Executive – Front Office receptionist

Praanaa Pain Management Centere | Whitefield, Bengaluru

Praanaa Pain Clinic is looking for a professional and responsible Patient Experience Executive to manage the front desk and support patients throughout their clinic visit.

Key responsibilities
Welcome patients and guide them through the clinic process.
Manage appointments, registrations and patient records.
Answer incoming calls and provide basic clinic information.
Coordinate between patients, doctors and the clinical team.
Collect reports and ensure they reach the concerned doctor.
Manage billing, payment entries and receipts accurately.
Update patient information and appointments in the clinic software.
Monitor waiting times and keep patients informed.
Maintain a clean, organised and qualified reception area.
Handle patient information with complete confidentiality.
Follow up on appointments and assigned tasks when required.





Candidate requirements
Graduate in any discipline.
Freshers and experienced candidates can apply.
Good communication skills in Kannada and English.
Basic computer knowledge and ability to learn clinic software.
Presentable, polite and confident while interacting with patients.
Able to remain calm and helpful in a busy clinic setting.

Non-negotiable qualities
Coachable and willing to learn.
Hardworking and disciplined.
Accountable for assigned responsibilities.
Self-manageable and able to complete tasks without repeated reminders.
Punctual, dependable and committed to patient experience.

Work location: Praanaa Pain Clinic, Whitefield, Bengaluru Role type: Full time, on-site

Pay: ₹20,000.00 per month

Language
Kannada Fluently (Required)

Work Location: In person

📌 Receptionist Whitefield Strictly Looking For Freshers
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