Job Summary

We are looking for a proactive and client-focused Client Success Executive with solid communication and relationship-building skills. The ideal candidate should be confident in handling clients, understanding their requirements, managing follow-ups, and ensuring a positive client experience.

Key Responsibilities

- Act as the primary point of contact for assigned clients.
- Understand client requirements and provide timely assistance.
- Maintain regular communication and follow up with clients.
- Build and maintain strong, long-term client relationships.
- Address client queries and coordinate with internal teams for timely resolution.
- Monitor client satisfaction and identify opportunities for improvement.
- Ensure smooth onboarding and ongoing support for clients.
- Maintain accurate records of client interactions and prepare regular reports.




- Support client retention and business growth activities.
- Escalate critical client concerns to the concerned team or management when required.

Required Skills
- 1+ year of experience in Client Success, Customer Success, Customer Support, Sales, or a related field.
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building skills.
- Good convincing, negotiation, and problem-solving abilities.
- Strong follow-up and coordination skills.
- Customer-focused approach with a proactive attitude.
- Ability to handle multiple clients and tasks effectively.
- Basic knowledge of MS Office / Google Workspace.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Client Success Executive (New Delhi)
🏢 LoQal AI Ventures Private
📍 New Delhi