Customer Support Executive – NIGHT SHIFT (Inbound Voice)

Location
Salt Lake, Sector V, Kolkata (On-site with free cab drop service)

Shift & Schedule
Night Shift aligned with U.S. time zones - Days Off: Fixed weekends – Saturday & Sunday off - Schedule: Monday to Friday workweek

About the Role
Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets. - Resolve queries professionally and accurately, ensuring timely issue resolution. - Listen actively, empathize, and provide transparent, personalized support.

Requirements
Solid communication skills in English (verbal & written), preferably US accent-neutral. - Minimum 12th pass; graduation or diploma is a plus. - Comfortable working night shifts in U.S. time zones. - Preferred: Fresher/Prior experienced, All are welcome.

Compensation & Advantages
Gross Salary: ₹19,000–₹23,000 per month - Travel Allowance + Subsidized Meals - Free Cab Drop after night shift - Attendance Bonus: ₹1,000 per month - Annual Performance Bonus: Up to ₹15,000 - PF & ESI coverage

Interested candidates are encouraged to apply immediately: Call HR Neha 85850 00134 for more details

📌 Senior Process Associate Kolkata
🏢 Career comfort
📍 Kolkata