The Capacity Manager is responsible for ensuring that IT infrastructure, applications, and services have sufficient capacity to meet current and future business demands in a cost-effective manner. The role involves capacity planning, performance analysis, forecasting, monitoring, reporting, and collaboration with business and technical stakeholders.

Primary Skills

- ITIL Capacity Management
- Infrastructure Capacity Planning
- Performance Monitoring &
- Analysis
- Capacity Forecasting &
- Trending
- Capacity &
- Availability Management
- Dynatrace, Splunk, AppDynamics or similar monitoring tools
- Data Analytics and Reporting
- Python/Automation (preferred)

Secondary Skills

- ITIL Service Management
- Problem Management
- Availability Management
- Disaster Recovery Concepts
- ServiceNow
- Agile Methodologies
- Performance Testing &
- Engineering

Key Responsibilities

- Monitor infrastructure utilization and identify capacity bottlenecks.
- Develop short-term and long-term capacity forecasts.
- Create and present capacity planning reports and executive dashboards.




- Analyze performance trends and recommend optimization strategies.
- Work with application, infrastructure, network, and operations teams to assess capacity impacts of current projects.
- Define capacity thresholds and establish proactive monitoring mechanisms.
- Conduct capacity reviews and governance meetings with stakeholders.
- Support performance testing activities and validate infrastructure readiness.
- Ensure compliance with ITIL Capacity Management processes.
- Drive automation initiatives for capacity reporting and forecasting.
- Collaborate with service owners to optimize resource utilization and control costs.
- Provide recommendations for hardware, software, and cloud capacity upgrades.

Experience

- 6 to 10+ years of experience in IT Infrastructure Capacity Planning and Performance Management.

- Hands-on experience with monitoring and reporting tools such as Dynatrace, Splunk,

📌 Capacity Manager-- Hyderabad and Chennai
🏢 Wipro
📍 Hyderabad