- Manage front desk operations and welcome patients/visitors professionally.
- Handle patient registration, appointments, billing coordination and inquiries.
- Attend incoming calls and provide accurate information to patients.
- Coordinate with doctors, technicians and other departments for smooth patient flow.
- Maintain patient records and front-office documentation.
- Handle cash/billing-related coordination as required.
- Ensure excellent patient service and maintain a skilled reception area.
Candidate Requirements
- 2–5 years of experience in front office/reception, preferably in a hospital, diagnostic centre or healthcare setup.
- Good communication and interpersonal skills.
- Basic computer knowledge and MS Office skills.
- Presentable, courteous and patient-focused approach.
- Ability to manage multiple tasks efficiently.