JOB DESCRIPTIONBack Office Executive – Calling & App Promotion

Company: I-NEXT ETS Pvt. Ltd.

Location: Bhopal, Madhya Pradesh

Position: Back Office Executive – Calling & Business Support

Department: Sales & Marketing / Operations

Experience: 0–2 Years

Employment Type: Full-Time

Job Summary

I-NEXT ETS Pvt. Ltd. is looking for a Back Office Executive who will handle calling, customer follow-ups, data management, app promotion, registration support, and day-to-day back-office activities.

The candidate will work on RentalMeet, I-NEXT ETS services, and other client applications/projects and will communicate with potential customers, venue owners, business owners, users, and leads.

Key Responsibilities

- Make outbound calls to leads, customers, venue owners, business owners, and potential users.
- Explain RentalMeet app features and encourage users to download and register.
- Contact venue owners such as:
- Banquet Halls
- Marriage Gardens
- Hotels
- Farm Houses
- Conference Halls
- Seminar Halls
- Training Centers
- Auditoriums
- Meeting Halls
- Other rentable spaces
- Explain the perks of registering their venue on RentalMeet.
- Generate and follow up on venue registration leads.
- Support users during app registration and onboarding.
- Promote I-NEXT ETS services such as:
- Website Design & Development
- Mobile App Development
- Digital Marketing
- SEO
- Social Media Marketing
- Google Ads & Meta Ads
- Lead Generation
- Call prospective clients and understand their business requirements.
- Maintain daily calling and follow-up records.
- Update leads, customer information,



call status, and follow-up dates in Excel/Google Sheets/CRM.
- Follow up with interested leads until registration, meeting, or conversion.
- Coordinate with the sales and marketing team for qualified leads.
- Handle basic customer queries and forward technical issues to the concerned team.
- Send required information, brochures, links, and promotional messages through WhatsApp/email.
- Maintain accurate customer and lead databases.
- Prepare daily and weekly calling reports.
- Achieve assigned calling, registration, lead-generation, and follow-up targets.
- Perform other back-office and business-support activities assigned by management.

Primary Targets The candidate may be given monthly targets for:
- Outbound calls
- Connected calls
- Qualified leads
- RentalMeet user registrations
- RentalMeet venue registrations
- App downloads
- Client enquiries
- Follow-ups
- Meetings generated
- I-NEXT ETS service leads
- Successful conversions

Required Skills
- Good communication skills in Hindi and basic English.
- Confident and polite telephone communication.
- Basic knowledge of MS Excel / Google Sheets.
- Basic computer knowledge.
- Good follow-up and coordination skills.




- Ability to maintain accurate records.
- Ability to explain products and services clearly.
- Positive attitude and willingness to achieve targets.
- Sales and calling experience will be an advantage.

Preferred Candidate
- Fresher candidates can apply.
- Candidates with telecalling, BPO, customer support, back-office, sales, or business development experience are preferred.
- Must be comfortable making a high volume of calls.
- Must be comfortable working with daily and monthly targets.

Performance Expectations The employee will be evaluated on:
- Quality and quantity of calls
- Lead generation
- Follow-up efficiency
- App downloads and registrations
- Venue registrations
- Client enquiries
- Data accuracy
- Conversion support
- Daily reporting
- Team coordination

Working Style

This is a calling back-office sales-support role. The candidate should be comfortable spending part of the working day on phone calls and the remaining time managing lead data, follow-ups, registrations, reports, and coordination.

Salary

₹12,000 – ₹25,000 per month performance incentives

Salary will depend on experience, communication skills, and performance.

How to Apply

Interested candidates can share their CV/Resume with I-NEXT ETS Pvt. Ltd.

Subject: Application – Back Office Executive / Calling Executive

Company: I-NEXT ETS Pvt. Ltd.

Website: www.inextets.com

Pay: ₹10,000.00 - ₹35,000.00 per month

Benefits

- Commuter assistance

Work Location: In person

📌 Back Office Executive (Bhopal)
🏢 I-NEXT ETS
📍 Bhopal