Service Relationship Manager - Private Banking-Kotak Private Banking-Customer Service - Manage and nurture relationships with private banking clients to ensure high levels of customer satisfaction.
Act as a primary point of contact for clients, addressing their service needs and resolving issues promptly.
Collaborate with internal teams to deliver personalized banking solutions tailored to client requirements.
Monitor client portfolios and service delivery to maintain robust client engagement and retention.
Support business growth by identifying prospects within the private banking segment.
Maintain up-to-date knowledge of banking products and regulatory requirements relevant to private banking.
Ensure compliance with internal policies and external regulations while delivering exceptional customer service.
Work closely with relationship managers and other stakeholders to enhance the overall client experience.
📌 Service Relationship Manager Private Banking Kolkata (India)
🏢 Kotak Mahindra Bank
📍 India
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