17 Sep
|
Envision Consulting
|
India
17 Sep
Envision Consulting
India
Room Trainer- Rooms Division_ 5-Star Hotel
Position: Room Trainer / Housekeeping Trainer
Department: Housekeeping / Learning & Development
Industry: Luxury / 5-Star Hospitality
Experience: 36 years in Housekeeping, preferably with 5-star / luxury hotels
Job Responsibilities
Conduct training for Room Attendants, Housekeeping Associates, Supervisors and related staff on room cleaning and housekeeping standards.
Train employees on 5-star room setup, cleaning procedures, bathroom cleaning, bed-making, turndown service and amenities placement.
Ensure adherence to SOPs, brand standards, hygiene, sanitation, safety and guest-service standards.
Conduct on-the-job training, demonstrations, refresher training and induction programs for current and existing employees.
Monitor housekeeping team performance through room inspections, training assessments and skill evaluations.
Identify training gaps and develop training plans to improve productivity, quality and guest satisfaction.
Train staff on proper usage of cleaning chemicals, equipment, machines and housekeeping tools, ensuring safety compliance.
Maintain training records, attendance, assessments,
feedback and competency reports.
Coordinate with the Executive Housekeeper, Housekeeping Supervisors and L&D; team to ensure consistent service standards.
Support preparation for internal audits, brand audits and quality inspections.
Key Skills Housekeeping Operations | Room Cleaning Standards | 5-Star Hotel Standards | SOP Training | Room Setup | Bed Making | Turndown Service | Hygiene & Sanitation | Grooming & Etiquette | Chemical & Equipment Handling | On-the-Job Training | Skill Assessment | Quality Audits | Guest Service.
Preferred Profile
Previous experience as Housekeeping Trainer / Room Trainer / Housekeeping Supervisor / Executive Housekeeper in a 5-star or luxury hotel.
Robust practical knowledge of guestroom operations and luxury housekeeping standards.
Excellent communication, presentation and coaching skills.
Ability to demonstrate procedures practically and develop employees through hands-on training.
Hospitality qualification such as Hotel Management / Diploma in Hotel Management is preferred.
📌 Trainer Rooms Division New Delhi (India)
🏢 Envision Consulting
📍 India