Job Title

ZR325 Analyst, Customer Support Voice (MXM POS V2)

Location

Chandigarh, India

Job Type

Full time

Responsibilities
Be able to have On-Point communication in a proficient manner
Relay all information needed & as provided
Address customers in a skilled and respectful manner
Take ownership of issues in order to follow-up on outstanding requests and escalate issues when necessary
Maintain up-to-date knowledge on business areas
Maintain broad knowledge about company products and services
Consistently communicating recent issues to managers so as a company we can establish a solution to the problem

Requirements
Any Graduate (B.com Preferred)
Customer Support Experience in US.



Business Workplace - Banking or Financial Services preferred.
Valuable Communication Skills (English USA)
Sensitization in American Culture
Open to work in Night Shift
Proficiency in Typing (35 wpm)
Ability to handle distressed Customers
Accountability is required from each individual

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Zr 325 Analyst, Customer Support Voice Mxm Pos Chandigarh (India)
🏢 Finxera
📍 India