Role & responsibilities

Provide excellent customer support through email and phone.
Understand customer requirements and connect them with the right Company products and solutions.
Coordinate with internal teams such as Sales, Marketing, R&D;, Technical Support, Customer Service, and Logistics.
Manage customer inquiries, maintain documentation, and ensure timely resolution.
Build solid customer relationships and enhance customer experience.
Support continuous improvement initiatives and sustainability goals.

Preferred Profile
Candidates with customer service/customer-facing experience.
Science/Chemistry educational background is highly preferred.
Ability to collaborate across teams and work in a multicultural workplace.

Preferred candidate profile

Positive knowledge of Microsoft Office applications.

Excellent communication and interpersonal skills.

Positive attitude and customer-focused approach.

Comfortable working from the office 5 days a week.

Regular work schedule of 9:00 AM to 6:00 PM.

📌 Urgent Opening For Customer Information Representative At Airoli Navi Mumbai
🏢 PAREKH
📍 Navi Mumbai