Responsibilities:
Greeting patients and customers of the Center in a courteous manner and provide any necessary instructions/directions. Informing staff of concerned department patient arrivals.
Understanding the Hospital Management System we have in place and adhere to the best practices of our Center in terms of maintaining, updating, and retrieving patient data in the System
Obtaining and entering recent patient demographics
Reviewing all forms for accuracy and completion according to Center policies prior to accepting
Other general responsibilities of a Receptionist at a Hospital Grooming standards of the centre to be followed
Billing for the patients and closure of account on daily basis before leaving
Escorting patients and attendants
Collecting feedback forms from the patients and documenting the same.



End of the month preparing and analyzing reports to manager (feedback and other reports)
Maintaining the In & out appointment timings and end of the month preparing reports sending it to manager.
Appointment booking and follow ups for OPD patients.
Resechulding of the OPD appointments
Daily reports sending it to all concern

Skills and specifications:
Willingness to discover and develop meaningful patient relationship
Friendly, Polite and tactful attitude
Excellent communication and valuable presentation skills
Ability to cope up with multiple projects and deadlines
Ability to motivate and energize the fellow team members
Ability to tackle with diverse customers
Willing to build a long –term relationship with the customer

📌 Executive Customer Care Vijayawada
🏢 Rhea Healthcare
📍 Vijayawada