18 Sep
|
Qinecsa Solutions
|
Karnataka
18 Sep
Qinecsa Solutions
Karnataka
Job DescriptionAbout the Company
NQinecsa is a leading global provider of end-to-end pharmacovigilance solutions.
NWe are trusted, global partners bringing together best-in-class technology and scientific expertise to connect life science companies, public health, and regulatory sectors to the right safety solutions.
NResponsibilities
n
- N
- Responding to inquiriesfrom healthcare professionals and patients regarding drug safety and pharmacovigilance matters. N
- Providing accurate and timely information on adverse events, product inquiries, and medical information requests. N
- Documenting all interactions and ensuring compliance with regulatory requirements and company policies. N
- Escalating complex inquiries or adverse events to appropriate personnel for further evaluation and resolution. N
- Collaborating with the drug safety team to ensure seamless communication and follow-up on reported issues. N
- Maintaining a high level of professionalism and empathy in all customer interactions to ensure customer satisfaction and trust. N
nQualifications
n
- N
- Preferably Life Scienceor HCP graduates N
nRequired Skills
N
- n
- Minimum 2 + year of experience in Medical information call handling N
- Positive Verbal and writtencommunication skills N
- Should be willing to work night shifts N
- Should be willing to work from our Bangalore office N
📌 Micc Associate (Karnataka)
🏢 Qinecsa Solutions
📍 Karnataka