The Client Services Executive will act as the primary coordination point between the client and Metaverse911's internal teams after a project is confirmed. The role requires someone who is highly organised, proactive and comfortable coordinating multiple people, deadlines and project requirements simultaneously. This is not a cold-calling or sales role. The primary responsibility is to make sure that clients receive the right solution, at the right time, with explicit communication throughout the project.

Key ResponsibilitiesClient Communication
Act as the primary point of contact for assigned clients after project confirmation.
Understand the client's final requirements, timelines, venue details and deliverables.
Conduct regular client follow-ups and project update calls.
Ensure clients receive timely updates instead of having to continuously follow up.
Document client feedback, approvals and changes clearly.
Maintain skilled communication through email, WhatsApp, calls and meetings.

Project CoordinationCoordinate projects involving solutions such as:
HoloBox implementations




AR experiences
VR/MR applications
AI-based experiences
Interactive kiosks
Holographic solutions
Exhibition technology
Immersive content
Custom XR implementations

Internal Team Coordination

Work closely with:
XR developers
Designers
3D/content teams
Hardware teams
Operations
Logistics
Vendors
Sales team
In office implementation teams

Ensure every department clearly understands:
What needs to be delivered
Client expectations
Deadlines
Pending approvals
Dependencies
Changes requested by the client

Project Documentation

Maintain proper documentation for every project, including:
Client requirement sheet
Project brief
Scope of work
Client approvals
Content received from the client
Development status
Hardware requirements
Logistics details
Installation requirements
Event/venue information
Project timelines
Fina

📌 Client Services Manager Noida
🏢 Metaverse911: Metaverse Experience Center
📍 Noida