Job Description
Key Responsibilities
n1. Tele-Counseling & Lead Management
n Make outbound calls daily to prospective students and parents from assigned databases
n Handle inbound inquiries via phone, WhatsApp, and email professionally
n Conduct tele-counseling and ensure consistent follow-ups on leads
n Maintain accurate records of interactions, follow-ups, and lead status in CRM systems
n Track daily, weekly, and monthly performance metrics (calls, conversions, enrollments)
n Achieve assigned admission and enrollment targets
n2. Admission Counseling
n Counsel students and parents on academic programs, eligibility, admission procedures, fee
nstructures, scholarships, and significant deadlines
n Assess student profiles and recommend suitable courses
n Build trust and maintain long-term relationships with prospects
n Guide applicants throughout the admission process until successful enrollment
n Apply effective counselling and persuasion techniques to convert leads into admissions

📌 Counselor (New Delhi)
🏢 Chandigarh University - HR Department
📍 New Delhi