Position Details
Role: Sr. QA / Test Automation Engineer (ServiceNow)
Experience Range: 5 to 8 Years
Employment Focus: ServiceNow Testing, ATF Automation, QA Leadership
Role Summary
We are seeking an experienced Senior QA Engineer with strong ServiceNow ATF (Automated Test Framework) expertise to lead quality assurance initiatives across ServiceNow implementations and enhancements. The ideal candidate should possess extensive experience in ServiceNow testing, automation frameworks, SaaS platform testing, integration testing, and team coordination, with a strong understanding of Agile methodologies and ITSM processes.
Must-Have Skills
ServiceNow Testing & Platform Knowledge
Minimum 5 years of experience testing ServiceNow applications.
Solid knowledge of ServiceNow platform and ITSM processes.
Experience testing Incident, Problem, Change, Request, Asset Management workflows.
Hands-on experience in ServiceNow integrations and end-to-end process validation.
Experience in ServiceNow ATF (Automated Test Framework) - Mandatory.
QA & Testing Expertise
Test Plan preparation and execution.
Test Scenario and Test Case creation, review, execution, and reporting.
Defect management and defect lifecycle tracking.
Regression Testing.
Functional Testing.
Smoke Testing.
Integration Testing.
User Acceptance Testing (UAT).
Re-testing and Ad-hoc Testing.
Security Testing.
Performance Testing.
GUI Testing.
Automation Testing
Experience with automation testing frameworks.
Selenium automation testing experience.
Maintenance of automation scripts and test settings.
API Testing experience.
ServiceNow Modules Exposure
Experience testing one or more of:
Incident Management
Problem Management
Request Management
Change Management
Performance Analytics
Asset Management
Release Management
IT Cost Management
Discovery
Orchestration
ITOM